Please allow 10-14 business days to receive your mailed check. We will reimburse you by mailing you a check. Submitted claims can take up to 72 hours to process.

Tap UPMC for Life Flex Spend Card on the insurance tab, then click Submit Reimbursement.

By mail: Mail a completed reimbursement form and proper documentation to UPMC Health Plan, PO Box 2784, Fargo, ND 58108.

By fax: Fax a completed reimbursement form and proper documentation to 1-84.

Once on the portal, click Reimburse Myself.

If you have to pay out-of-pocket for covered products or services, you can submit a claim for reimbursement. You can buy up to 50 products per transaction at participating retail stores. After swiping your card, if you still owe a remaining amount on your purchase, you can use another form of payment to complete your transaction.

Once on the portal, use the Merchant Locator tool, under Tools and Support, to search our complete list of OTC retailers.Īt checkout, simply swipe your UPMC for Life Flex Spend Card to pay for covered products.

Then click UPMC for Life Flex Spend Card Portal. Under Your Insurance on the homepage, click UPMC for Life Flex Spend Card.Use the Merchant Locator Tool to see the full list of participating retail stores and find specific retail store locations near you: If you want to shop for OTC products in-person, you can use your card at any of our participating retail stores, including Giant Eagle, Kroger, Rite Aid, Walgreens, and Walmart. If you are on a PPO plan that provides out-of-network coverage and has a benefit allowance, make sure to submit a reimbursement claim only for the amount that exceeds your benefit allowance. If you go to an out-of-network provider to receive dental, vision, and hearing services, you may need to pay out-of-pocket for your care and submit a claim for reimbursement to us. Hearing services - Hearing aids, hearing aid batteries, and hearing aid repairs.Vision services – Contact lenses, eyeglasses, progressive and transition lenses, and prescription sunglasses.Dental services – Dentures, denture repairs and realignments, tooth extractions, root canals, bridges, crowns, and periodontal work.Here are some examples of dental, vision, and hearing services you can use your card for: You can use this card at providers that accepts MasterCard, but make sure to use an in-network provider to take advantage of your plan benefits. Use your plan benefits first for any dental, vision, and hearing services and then use your Flex Spend Card second to help pay for any out-of-pocket costs.

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